Meet The Experts

New York City is one of the greatest (and largest!) cities in the world. With The Roosevelt Hotel’s new blog, The NY Know, we are offering an inside guide to our home city with great ideas on how to spend your time while you’re here. From the top places to visit to the most happening events, we’ve got it covered. We’ve been here for awhile so we know our way around!

Kevin Croke

Director of Sales and Marketing, The Roosevelt Hotel

crokepicture-32-150x150Kevin Croke has been with The Roosevelt Hotel since December 1999.  Mr. Croke is responsible for the overall sales, marketing and online efforts for this 1,015-room midtown hotel, that boasts over 30,000 square feet of meeting space.  Additionally, Mr. Croke manages a team of over 40 Sales, Catering and Reservations associates who are instrumental in maintaining hotel occupancy, as well as developing new business and industry partnerships, and maintaining and increasing over all hotel revenues. Mr. Croke is a graduate of Johnson and Wales University in Providence R.I where he majored in Hospitality Sales & Meeting Management.

Mr. Croke has spent the last 21 years leading the revenue efforts for a variety of hotels ranging from Hilton, Sheraton, Raddison and independent properties like the Roosevelt Hotel.  Prior to entering the hospitality industry Mr. Croke worked for the NY Football Giants of the NFL, in various capacities over a 7-year span which included being a ballboy under Coach Bill Parcells, Director of Training Camp Security as well as a variety of other jobs that included assisting the players, coaches and owners.

Continental Guest Services, Concierge Desk

Continental Guest Services (CGS) has been in in business helping travelers to NYC for over 100 years, and has been working with Roosevelt guests for the past 5 years.  From last minute tickets to the hottest show on Broadway to VIP entrance tickets to popular attractions, the concierge is happy to help with any request. We all live, work, and play in NYC, and are passionate about sharing all NYC has to offer with others.


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