Meet The Experts

New York City is one of the greatest (and largest!) cities in the world. With The Roosevelt Hotel’s new blog, The NY Know, we are offering an inside guide to our home city with great ideas on how to spend your time while you’re here. From the top places to visit to the most happening events, we’ve got it covered. We’ve been here for awhile so we know our way around!

Kevin Croke

Director of Sales and Marketing, The Roosevelt Hotel

Kevin CrokeKevin Croke has been with The Roosevelt Hotel since December 1999.  Mr. Croke is responsible for the overall sales, marketing and online efforts for this 1,015-room midtown hotel, that boasts over 30,000 square feet of meeting space.  Additionally, Mr. Croke manages a team of over 40 Sales, Catering and Reservations associates who are instrumental in maintaining hotel occupancy, as well as developing new business and industry partnerships, and maintaining and increasing over all hotel revenues. Mr. Croke is a graduate of Johnson and Wales University in Providence R.I where he majored in Hospitality Sales & Meeting Management.

Mr. Croke has spent the last 21 years leading the revenue efforts for a variety of hotels ranging from Hilton, Sheraton, Raddison and independent properties like the Roosevelt Hotel.  Prior to entering the hospitality industry Mr. Croke worked for the NY Football Giants of the NFL, in various capacities over a 7-year span which included being a ballboy under Coach Bill Parcells, Director of Training Camp Security as well as a variety of other jobs that included assisting the players, coaches and owners.

Leland Lewis

General Manager, The Roosevelt Hotel

Leland-Lewis_7270a-V-PrintAs General Manager of The Roosevelt Hotel New York, Leland Lewis manages daily operations of the hotel to the highest level of industry standards.  His many roles include, improving quality of guest services, overseeing all hotel renovations, as well as financial operations functions. Leland excelled in the hospitality industry for more than 30 years and will now oversee all operations and continue to work to develop strong employee teamwork through effective training and motivation of all levels of staff.

Lewis developed a strong hospitality foundation with major corporations, especially InterContinental Hotels. Most recently, Lewis held the position of Executive Director of Patient Support Services for Cleveland Clinic, where he was recruited by the CEO to translate expertise of hospitality and guest services to enterprise wide clinic operations.


Ferinoosh Khosravi

Senior Catering Manager (Weddings), The Roosevelt Hotel

Ferinoosh KhosraviFerinoosh is our Senior Catering and Special Events manager at the Roosevelt Hotel.  With 8 years of experience each of Ferinoosh’s projects, whether for a private party or corporate event, a lavish wedding or a charity ball, is a distinctive work of art.  She has created a new Wedding Brochure as well as a new vision for Special events in the hotel. Ferinoosh’s expertise has brought a lot of celebrity attention to the hotel…..In her blog posts and twitter account (@EventsEtiquette) consult and focuses on providing practical and everyday information and advice to brides, both presenting a portfolio of some of Ferinoosh’s finest and most visionary art work and experience.

With dramatic ideas Ferinoosh reveals how she coordinates architecture, lighting, interior decor, and tabletop arrangements to create such gloriously spellbinding environments. She has touched and designed weddings from all over the country, from New York City’s Luxurious to Los Angeles.


Continental Guest Services, Concierge Desk

Continental Guest Services (CGS) has been in in business helping travelers to NYC for over 100 years, and has been working with Roosevelt guests for the past 5 years.  From last minute tickets to the hottest show on Broadway to VIP entrance tickets to popular attractions, the concierge is happy to help with any request. We all live, work, and play in NYC, and are passionate about sharing all NYC has to offer with others.


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