New York City is one of the greatest (and largest!) cities in the world. With The Roosevelt Hotel’s new blog, The NY Know, we are offering an inside guide to our home city with great ideas on how to spend your time while you’re here. From the top places to visit to the most happening events, we’ve got it covered. We’ve been here for awhile so we know our way around!

Kelli Crean

E-Commerce Manager, The Roosevelt Hotel

At The Roosevelt since 2006, Kelli Crean’s main focus these days is on social media. She’s in charge of customer interaction and engagement on networking sites that include Facebook and Twitter and she manages the content on the hotel’s blog, thenyknow.com. Her responsibilities also encompass developing and managing online marketing for the hotel and its popular rooftop lounge, mad46. All of this makes Kelli a very busy woman, but as a genuine New Yorker this Brooklyn native wouldn’t have it any other way.

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Kevin Croke

Director of Sales and Marketing, The Roosevelt Hotel

Kevin Croke has been with The Roosevelt Hotel since December 1999.  Mr. Croke is responsible for the overall sales, marketing and online efforts for this 1,015-room midtown hotel, that boasts over 30,000 square feet of meeting space.  Additionally, Mr. Croke manages a team of over 40 Sales, Catering and Reservations associates who are instrumental in maintaining hotel occupancy, as well as developing new business and industry partnerships, and maintaining and increasing over all hotel revenues. Mr. Croke is a graduate of Johnson and Wales University in Providence R.I where he majored in Hospitality Sales & Meeting Management. Mr. Croke has spent the last 21 years leading the revenue efforts for a variety of hotels ranging from Hilton, Sheraton, Raddison and independent properties like the Roosevelt Hotel.  Prior to entering the hospitality industry Mr. Croke worked for the NY Football Giants of the NFL, in various capacities over a 7-year span which included being a ballboy under Coach Bill Parcells, Director of Training Camp Security as well as a variety of other jobs that included assisting the players, coaches and owners.

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John Trovato

General Manager, The Roosevelt Hotel

As General Manager of The Roosevelt Hotel New York, John Trovato manages daily operations of the hotel to the highest level of industry standards.  His many roles include, improving quality of guest services, overseeing all hotel renovations, as well as financial operations functions. Since 2004 Mr. Trovato has worked to develop strong employee teamwork through effective training and motivation of all levels of staff. He has received numerous awards in the hospitality industry including assisting The Roosevelt to receive Hotel of the Year in 2008 for Interstate Hotels and Resorts. Mr. Trovato has a passion for the hospitality industry and has worked with Interstate Hotels and Resorts since 1981.

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Rupert Leitner

Executive Chef, The Roosevelt Hotel

Executive Chef, Rupert Leitner has more than 25 years of experience in the culinary field. As Executive Chef at The Roosevelt Hotel, Chef Rupert has elevated the level of fine dining at the historic 84-year-old landmark. With early inspiration from his grandmother and mother, he graduated from culinary school in Villach, Austria and began his culinary career in Europe traveling to Switzerland, France and Sweden. In 1982, Leitner moved to the U.S. where he started as a cook at the New York Hilton and was promoted to Executive Sous Chef. He became the Executive Chef at the Secaucus Hilton in New Jersey, following his time at the New York Hilton, and went on to become the Executive Chef at St. Moritz Hotel on Central Park South in N.Y. In 1997, he was hired as Executive Chef at The Roosevelt Hotel, refining further the delicious dining experience at the hotel

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Ferinoosh Khosravi

Senior Catering Manager (Weddings), The Roosevelt Hotel

Ferinoosh is our Senior Catering and Special Events manager at the Roosevelt Hotel.  With 8 years of experience each of Ferinoosh’s projects, whether for a private party or corporate event, a lavish wedding or a charity ball, is a distinctive work of art.  She has created a new Wedding Brochure as well as a new vision for Special events in the hotel. Ferinoosh’s expertise has brought a lot of celebrity attention to the hotel…..In her blog posts and twitter account (@EventsEtiquette) consult and focuses on providing practical and everyday information and advice to brides, both presenting a portfolio of some of Ferinoosh’s finest and most visionary art work and experience. With dramatic ideas Ferinoosh reveals how she coordinates architecture, lighting, interior decor, and tabletop arrangements to create such gloriously spellbinding environments. She has touched and designed weddings from all over the country, from New York City’s Luxurious to Los Angeles.

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Continental Guest Services, Concierge Desk

Continental Guest Services (CGS) has been in in business helping travelers to NYC for over 100 years, and has been working with Roosevelt guests for the past 5 years.  From last minute tickets to the hottest show on Broadway to VIP entrance tickets to popular attractions, the concierge is happy to help with any request. We all live, work, and play in NYC, and are passionate about sharing all NYC has to offer with others.